EFFECTIVE DATE: 09-12-2026

Privacy Policy

Ship Shape Coaching respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, use our professional coaching services, and tell you about your privacy rights and how the law protects you.

PRIVACY & PROTECTION

Information Collection

1. Information You Provide

2. Information Collected Automatically

Active Inputs & Direct Transmission

When you engage with our consulting and coaching services, submit diagnostic metrics, or register an administrator account, we securely capture the details you directly hand over. This includes identifying factors like your name, corporate email address, and explicit strategic metrics. This data allows us to tailor your coaching solutions and safeguard your user access controls.

System Protocols & Diagnostics

To maintain optimal system security, prevent malicious exploits, and refine platform speed, our servers automatically log usage statistics. These non-identifying structures consist of your active IP address, browser build metadata, OS tags, and system event markers. We deploy localized essential cookies specifically to remember your login states and critical interface settings.

CRITICAL PROTECTION WARNING

Please do not submit sensitive details to us (including biometric parameters, health histories, or financial accounts). Our security protocols are engineered for general corporate coaching. If any unauthorized sensitive records are detected on our servers, they will be deleted instantly without exception.

DATA USE TRANSPARENCY

How We Use Information

We collect information strictly to deliver, optimize, and secure your professional experience. Your trust is our fundamental priority, and we ensure compliance with rigorous data protection standards at every stage.

Our Non-Disclosure Promise

We do not sell, rent, or trade your personal information. Every internal workflow complies strictly with modern global privacy frameworks.

Service Operations & Support

Respond to your inquiries, support requests, and legal questions
Communicate status reports, product updates, and essential service news
Manage relationship milestones and maintain ongoing client communication
Personalize delivery parameters to match your custom security preferences

Security, Auditing & Legal Obligations

Your Choices and Requests

At Ship Shape Coaching, we respect your sovereignty over your personal data. You have the right to request access, correction, deletion, or portability of your information at any time. We are committed to facilitating your requests transparently and securely.

Identity Verification Notice: To protect your privacy and maintain strict security, we must verify your identity before fulfilling any data-related requests. This may require providing proof of identity or matching key verification points to prevent unauthorized access.

Submit a Request

Please send your verification details and specific request directly to our secure email inbox.

Coaching Policies & Privacy Standards

Official guidelines governing minor sessions, external links, session record retention, and structural updates managed by James Ortiz.

Children and Teen Coaching

Our coaching practice is committed to the development and safe guidance of younger clients. Coaching services provided to children and teenagers under the age of 18 require explicit, verifiable written consent from a parent or legal guardian prior to starting any sessions. While we maintain a highly supportive and confidential safe space to encourage genuine progress, the physical and emotional safety of the minor remains our primary directive. Any critical safety-related concerns will be communicated to legal guardians immediately, in strict accordance with professional coaching ethics and legal frameworks.

Other Websites and Integration

For scheduling efficiency, resource distribution, and billing processes, we occasionally link to external websites, platforms, or third-party digital portals. Please note that once you navigate away from our domain, we do not exercise control over, or assume responsibility for, the safety practices, content, or privacy procedures of those other websites. We advise all clients to carefully review the privacy terms of any third-party links or systems before entering sensitive personal or financial information.

Coaching Records Retention

To ensure professional continuity, track progress, and fulfill industry regulatory standards, we securely retain documented notes, digital session reports, and intake files. All digital data is safely encrypted and kept on verified cloud services that utilize robust access controls. Consistent with standard legal recommendations, coaching records are safely held for a period of seven (7) years following the termination of active coaching services. Once this timeframe expires, all physical and electronic documents are destroyed in a confidential and permanent manner.

Changes to This Policy

We reserve the right to revise, update, or alter these policies to conform with updated legal requirements or security upgrades. Any alterations will take effect immediately upon being posted on this website page. We encourage you to review this policy statement periodically to stay fully informed regarding our proactive safety protocols.

Contact Details

For privacy requests, file modifications, or specific coaching policy questions, please communicate directly with James Ortiz using the channels listed below.